- Sales forecasts predict future revenues based on past figures, including
- The volume and value of sales
- The size of the market
- Sales as a result of promotional activity
- Sales as a result of cyclical factors
- Sales forecasts are an important tool to support planning and can improve the validity of cash flow forecasts
- Businesses use sales forecasts to determine resource requirements
Diagram Illustrating a Typical Sales Forecasting Process
Sales Forecasting can help businesses to identify the resources it will need in the future
- In order to construct effective sales forecasts, businesses use a range of techniques, including
- Market research
- Can include primary and secondary research sources
- May rely on test marketing to understand customer reactions
- Sample size needs to be sufficient to provide high data confidence
- Extrapolation
- Using historical data to identify and extend trends to predict future sales
- Typically uses a line of best fit to make predictions
- Requires strong correlations between data sets such as spending on promotional activity and sales revenue
- Time series analysis
- Identifying underlying trends from past sales figures recorded at regular intervals
- Must take into account seasonal, cyclical and random variations
Factors that Require Sales Forecasts to be Adjusted
- Developing accurate sales forecasts is a skill and requires an understanding of several factors which can influence the reliability of the forecast. These include
- Consumer trends
- Changing economic variables
- The actions of competitors
Consumer Trends that Require Sales Forecasts to be Adjusted
Factor
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Explanation
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Seasonal variations
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- Demand for certain goods is seasonal
- Events such as major religious festivals, holiday periods and annual events impact demand for a wide range of products
- E.g. sales of basic homewares increase when students start university each September
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Fashion
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- Fashion is often led by celebrities and their influence can have a relatively short-term impact on sales
- E.g. When Hollywood legend Megan Fox appeared in September 2021 at a star-studded event in a Boohoo dress the company’s sales unexpectedly soared by over 400% during that month
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Long term trends
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- Consumer behaviour, attitudes and spending habits change over time
- In recent years environmentally-conscious consumers have led to many businesses amending sales forecasts to reflect increased demand for green products
- E.g. In late 2022 vehicle manufacturer Ford increased its sales forecasts for electric vehicles by almost 70%
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Changing Economic Conditions that Require Sales Forecasts to be Adjusted
Factor
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Explanation
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Economic growth
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- During periods of economic growth, increased consumer incomes will lead to higher than forecast sales
- The opposite will occur during periods of economic slowdown and sales may be less than forecast
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Inflation
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- The general increase in prices over time reduces consumers’ spending power
- Firms may revise their sales forecasts downwards during periods of rising inflation
- Firms may revise their sales forecasts upwards during periods of falling inflation
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Unemployment
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- Increased levels of unemployment are often experienced during periods of recession and tend to be a key cause of reduced spending in the economy
- Sales forecasts for lifestyle and luxury goods may reduce as consumers focus their spending on essentials
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Interest rates
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- When interest rates rise borrowing becomes more expensive for consumers
- Businesses that sell products that consumers frequently buy on credit may therefore adjust their sales forecasts downwards
- E.g. Property sales in a country are set to drop to 1.01billion in 2023 from 1.27b in 2022 causing many estate agencies to adjust their sales forecasts downwards
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Exchange rates
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- Where the value of UK sterling falls against other global currencies, overseas consumers will find British exports become relatively cheaper
- Businesses that sell products overseas or that cater for tourists visiting the UK may adjust their sales forecasts upwards to reflect the expected increase in demand from a cheaper £
- E.g. Visit Britain expects the number of tourists entering Britain in 2023 will be 14% higher than in 2022
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Changing Economic Conditions that Require Sales Forecasts to be Adjusted
Factor
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Explanation
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Actions of competitors
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- Sales forecasts must consider short-term actions of competitors such as sales promotions as well as longer-term strategies such as changes to product ranges and expansion plans
- Competitor actions are difficult to predict so the use of past data to predict future sales may be limited as a result
- E.g. UK Company Marks and Spencer announced plans to open twenty new high street stores in 2023, partly in response to the closure of several key competitors including Debenhams
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